Nowsta Billing Page Overview

The Billing page in Nowsta provides detailed insights into your account's billing information. You can find this page by navigating to Settings > Billing in the left-hand side menu of app.nowsta.com.

On this page, you'll find:

Pricing Terms

This section displays key details about your current plan:

• The plan you are on (e.g., Roster or Worked Plan). Learn more about Nowsta's Billing Plans.

• The minimum fee associated with your plan.

• The per-user amount charged based on your usage.

• Monthly/Annual payment cycle for your subscription.
  
  
  

Invoice History

Below the Pricing Terms, you will see a list of all invoices your company has received while using Nowsta.

• Click on any month to view a detailed invoice. This includes the number of users you were charged for (based on your plan) multiplied by the cost per user, which makes up the monthly total.

• Any refunds or discounts applied will also be displayed here for transparency.

• Each detailed invoice includes a full list of the workers you are being charged for.
  
  

Payment Methods

To maintain access to Nowsta, you must have at least one payment method connected to your account. You can select to pay your subscription via:

1. ACH/Bank Account

2. Credit or Debit Card

1. Paying via ACH/Bank Account

To add a bank account:

1. Click on "+ Add Bank Account."
   
   

2. Enter your Full Name and Email.

3. Click Next.
   
   
   

4. The Stripe portal will open. Click "Agree and Continue."
   
   
   

5. Select your bank from the list.
   
   
   

6. Log in and connect your account, then click "Continue." You’ll be prompted to log in using your online banking credentials. This is a secure process managed entirely by Stripe. Once you log in, Stripe will link your bank account to your payment profile. 

7. Once your account is successfully linked, you will be redirected back to our website. Your bank account will now be added and available for ACH payments. 

2. Paying via Credit/Debit Card

You can also add a credit or debit card for payments. 

*Note that starting May 1, 2025, a 2.9% + 30c per transaction card processing fee will be applied to all payments made using a credit or debit card.

To avoid this fee, consider using the ACH/Bank Account payment option and setting it as your default payment method.

To add a Credit/Debit card:

1. Click on "+ Add Credit Card."
   
   

2. Enter your card details.

3. Click "Save Changes."
   
   
   
   

Setting a Default Payment Method

To set a payment method as default:

1. Click the three-dot menu on the payment option you wish to set as default.

2. Select "Set as Default."
   
   

3. You will see the default account confirmed by the "Default" icon on the account that has been set as the default
   
   

Billing Contact

At the bottom of the Billing page, you'll find an option to add a Billing Contact.

• This contact will receive all billing-related emails and receipts.

• Enter the email address and click "Save."