Tip Policy

We’ve added the ability for coordinators to add tip policies so that workers have better transparency regarding what they should expect for tips. 

First, you will want to set the tip policy at the account level. This setting will apply to all shifts regardless of your tip policy selection at the shift level. You must have the option for pay rates to be shown to workers elected to enable the new tip policy field.

On the Settings > Worker Privacy > Worker pay rate policy field, if the “Workers can see their own shift pay rates for offered shifts and upcoming shifts” option is selected, another option appears underneath it called “Select worker tip policy” with the following options: 

• Workers can see the tip policy for offered shifts and upcoming shifts
• Workers cannot see the tip policy for offered shifts and upcoming shifts

How is this information displayed to the worker in the Nowsta Workers app?

If you select Workers cannot see the tip policy for offered shifts and upcoming shifts, then the tip policy field will never be displayed in the Workers app.
If you select Workers can see the tip policy for offered shifts and upcoming shifts, then the tip policy field will be displayed in the Workers app based on the tip policy you select at the shift level. 

The only exception is when you select No Tip - if this is selected at the shift level, then the tip policy field will not be displayed in the Workers app.

Shift Level Tip Policy

A new tip policy field has been added when adding a shift to an event.

 The default option is No tip; however, you may select an alternate option from the drop-down options provided.

We’re always available to help! Please reach out to [email protected] with any questions.