Nowsta In-App Chat (Coordinators)

Chat for Admins & Coordinators (Nowsta Admin App)

With the new Chat feature, admins and coordinators can effortlessly manage conversations with workers directly within the Nowsta Admin App. 

To get started, see this helpful video tutorial for Coordinators: 
Nowsta In-App Chat Overview Video (Coordinators)

Where can I find Chats?

• Click on the right-side pop-out menu (available on any page) to open the Chat panel.
  
  

• Instantly view your message history and keep track of all past conversations.
  
  

• Use the search function to quickly find messages and conversations.
  
  

• Click into any chat to review messages or send a new one.
  
  

• Easily add new participants to a chat thread as needed.
  

How to Start an In-App Chat (Coordinators)

Need to connect with your team quickly? Nowsta offers the ability to start a new in-app chat right from app.nowsta.com, so you can stay connected with your workers and coordinators in real time.

Whether you're sending a quick message, setting up a group conversation, or enabling chat for a specific event, it’s all just a few clicks away. 

See this detailed article for a step by step guide: 

How to Start an In-App Chat (Coordinators)

 
In-App Chat Settings (Coordinators)

Coordinators have full control over how in-app chat works across their organization. These settings help define how and when workers can communicate with coordinators and each other.

To update your preferences, log in at app.nowsta.com using your admin account and go to:
Settings → Chat Settings

See this detailed article for a guide to the available settings:
Nowsta In-App Chat Settings (Coordinators)