Nowsta Chat - Overview

Modified on Mon, 17 Mar at 7:21 AM

We are thrilled to introduce the Chat feature in the Nowsta Workers App and the Nowsta Admin App!  


This game-changing addition makes two-way communication between coordinators and workers easier, faster, and more efficient than ever before. 


Now, whether you're an admin or a worker, you can quickly send and receive messages without the hassle of emails or phone calls!

Chat for Admins & Coordinators (Nowsta Admin App)

With the new Chat feature, admins and coordinators can effortlessly manage conversations with workers directly within the Nowsta Admin App. Here's how:


Accessing the Chat Feature

  • Click on the right-side pop-out menu (available on any page) to open the Chat panel.

  • Instantly view your message history and keep track of all past conversations.

  • Use the search function to quickly find messages and conversations.

  • Click into any chat to review messages or send a new one.

  • Easily add new participants to a chat thread as needed.
     


Starting a New Chat

  1. Click the + icon to create a new chat.

  2. Search for recipients by name.

  3. Add a topic or name for the chat.

  4. Type your message and hit Send


The worker will instantly receive your message in their Chats tab on the Nowsta Workers App, where they can reply in real time!


Chat for Workers (Nowsta Workers App)

Workers can now easily communicate with their coordinators using the Chats tab in the Nowsta Workers App. No more missed emails or waiting for replies - just instant, seamless communication!

How to Access & Use the Chat Feature

  • Open the Nowsta Workers App and navigate to the Chats tab.


  • Use the search function to find an existing chat.

  • Click into any chat to view or send messages.


Starting a New Chat

  1. Tap the + symbol to create a new chat.

  2. Select your recipient(s) (sorted by company if you work for multiple companies).

  3. Click Start Chat.


  4. Type your message and hit Send.


Why You’ll Love This Feature

Instant & Direct Communication – No need for emails or phone calls! 

Real-Time Messaging – Send and receive messages instantly. 

Easy Access & Organization – Find conversations quickly with the search function. 

Seamless Multi-Company Support – If you work for multiple companies, your chats are sorted for easy access. 

Better Coordination – Keep all shift-related communication in one place!

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