Understanding Pay Rate Hierarchy in Nowsta

Modified on Fri, 28 Jun at 2:33 PM

Overview

You have the option of entering a default position pay rate, client pay rate, custom worker pay rate, or shift level pay rate, when tracking pay in the Nowsta platform. This article will provide details for how and when to do so and the order in which the rates apply when there is more than one rate assigned.

Considerations

When there are multiple rates for one shift, the order in which the rates apply corresponds with the hierarchy of the rate.

When available:

Event/Shift level pay rates will be applied first (added in the Event at Shift level),
Then Custom Worker pay rates (added per Worker profile),
Then Client Pay Rates (added in the Clients tab),
and lastly Default Position Pay Rates (added in the Positions tab).

For example, if there is a default Position rate of $20/hr and a Client rate of $15/hr, the system would automatically apply the $15/hr client rate as this is higher in the hierarchy than the Position rate.

If there was a shift level pay rate of $15 and a custom Worker rate of $25, the system would automatically apply the $25 rate as this is higher in the hierarchy.

The sorting feature is controlled by the specificity of the rate in Nowsta, not by the numerical value.

Event/Shift Level Pay Rate

You can add a Pay Rate in at the Event Shift level in the Single Event View on the Calendars page. You can add this rate by opening up an event and clicking on the position title or edit option in the far right of each position title bar for the shift.

An Event/Shift Level Pay Rate will supersede all other pay rates. If you wish to use a pay rate further down the hierarchy you will need to leave the event/shift level pay rate blank.

Click here to learn about assigning Shift-Level Pay Rates on the event level.

You can also do a one-time adjustment to pay rates for a specific time entry/shift on the Time and Attendance page. Please keep in mind that once a worker has clocked in, adjustments made in the Single Event View will not apply to their actual pay rate in Time & Attendance.

Any edits needed for individual workers who have already clocked in should always be made directly within the T&A page.

Click here to learn about adjusting Time Entry Pay Rates on the Time and Attendance page.

Custom Worker Pay Rate

You can add a Custom Worker Pay Rate in each Workers profile. You can add this rate by navigating to the Workers page, locating the worker you would like to add a rate for and clicking on their name to open their profile. Within the profile you can click on the edit button next to Positions on the far right and assign a custom rate. Don't forget to click save.

A Custom Worker Pay rate will supersede any Client or Default Position Pay Rates, but will be superseded by an Event/Shift level pay rate.

Click here to learn more about assigning Custom Worker Pay Rates.

Client Pay Rate

You can add a Client Pay Rate in the Clients tab. You can add this rate by navigating to the Clients page, finding the client you would like to add a rate for. Clicking on the client to open the editor and scrolling down to the rates section. Here you will find the position you want to add the rate for and click save.

You can set pay rates and bill rates for each of your clients. This is helpful if you pay your workers a different rate for certain clients or if you have a different bill rate for certain clients.

A Client Pay rate will supersede any Default Position Pay Rates, but will be superseded by an Event/Shift level pay and Custom Worker Pay rate.

Click here to learn more about setting up a Custom Pay Rate or Bill Rate for a client.

Default Position Pay Rate

You can add a default pay rate for positions in the Positions tab. You can navigate to the Positions page and from there you can add a default rate per position. If you do not use any other pay rate fields, Nowsta will always use the default pay rate for positions.

All other Pay rates will supersede any Default Position Pay Rates.

Click here to learn more about setting up Default Position Pay Rates.